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Robert M. Franz 
Robert studied Computer Science at the Swiss Federal Institute of Technology in Zurich, and Economics (Corporate Finance) at the University in the same city. During that time, he started to work at the former institute and began a love-hate relationship with Word 2.0. He is very glad this product is history by now!
During the past 15 years, he has used Word to help publish books with >1000 pages, annual reports, and innumerable PhD theses. During the last couple of years, he has created professional Office templates (Word, PowerPoint, and Excel) for academic and SME users.
Apart from his job at the University, he works at a small software company which develops and distributes a very neat ERP package for doctors, dentists, and physiotherapist practices.
Robert lives in Switzerland.